I always call on the phone before ordering anything online. If I can't reach someone before I buy then I know if there is a problem I can't reach them for sure. If you are too busy to answer the phone then I will find someone that needs my business. But that is just me.
holy crap DUB, i now feel like a total idiot!!!! i dont know why ive never thuoght of that. this will be my policy from now on when ordering products online!