Dont get me wrong I understand that cut vests will get cut through from time to time. I understand that Ugly Dog makes a good vest. I just dont like that Ugly Dog wont fix holes in a damn near new 175 dollar vest. Not just holes for that matter a broken strap or a torn off cut collar.
I can only speak for my personal experience with uglydog. On one of my devastator vests, the stitching was coming loose on one or two of the straps. I mentioned it to them, and they said to send it back and they would have it fixed. I opted to have a local shop sew some more threads in the straps as it was cheaper than the freight to send it back.
I can certainly understand being frustrated with a new vest getting trashed, just don't know why they wouldn't stand behind the product....