lance go to dog
press menu
scroll down to "up gradedog unit"
collar has to be on
I've done all of that, the collar is on and linked to the unit. The directions on the website says to choose the dog unit from the device drop down menu. When I go to the drop down menu the only device that shows up is the 220 unit. I can turn all of my collars on and none of them show up on the drop down menu.
Brad, I downloaded the web updater and hit find device and all that shows up is the hand held's ID #.