Just got off the phone with Garmin and that was a good laugh, and who doesn't need a good laugh during the day?
I explained to her that my DC 40 would not turn on, even when plugged into the power cord. I told her I had even tried to disconnect the battery to reset it, but she informed me that trick does not work with the 40's, only the 30's. She stated it would need to be sent in for repair. I said, 'ok, that's like $89 right?" and she told me "no, it's $120." I told her it says on their website $89 and she told me they do not list any prices on their website, I must have gotten that price from someone elses website. I didn't want to argue with her, since I wasn't looking at the website, so I let it go. I was about to agree to pay the $120 when I remembered what 'hillbilly' had told me about them upgrading to the DC50 for $100, so I asked her about upgrading. Sure enough, for $100 you can upgrade to the DC50 which comes with a 1 year warranty. For the $120 repair work, that only comes with a 90 day warranty.
I told her, 'Lady, next time you have this conversation with a hunter, you should lead off with the upgrade deal and save all the talking about the repair work!"
So needless to say, I agreed to the upgrade to the DC50. It sounded to me like they were trying to get all the 40s off the market since they won't do the upgrade for a DC30?
Oh, then after I get off the phone with her, I google 'garmin dc 40 repair' and a link pops up taking you to the Garmin website. You type in the model of your device, in this case I typed DC40, and it states, $89 for repair. Go figure!
Thanks hillbilly for the tip.
