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Author Topic: dc40 collar question?  (Read 1290 times)
Woodsnwetlands08
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« on: November 27, 2012, 03:02:13 pm »

Before I send all my collars in I am wanting some input on what to do. I have 6 dc40 collars, all of which don't work very well. At times they will completly stop tracking and not pick back up again until I turn the collar off and back on again. I've tried buying new antennas for them all, also tried all updates on them and my handheld. With that being said. I was told I could send them into garmin and for 50 bucks they'll send me a refurbished collar. Could anyone tell me if there is any truth to that. Any input would be appreciated.
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chads7376
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« Reply #1 on: November 27, 2012, 03:06:52 pm »

It cost me 89.00 to get a refurb.
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halfbreed
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« Reply #2 on: November 27, 2012, 03:12:30 pm »

check with double u at the bottom of the page i understand that he had a fix for the bad dc 40's when they first came out and were giving everybody fits'
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brushbusters
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« Reply #3 on: November 27, 2012, 03:35:09 pm »

I have a 40 that will stop tracking after 45 min or so.  It's not even a year old haven't updated it yet.  Was going to open it up today, any ideas as well will be greatly appreciated as well...
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fonzie
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« Reply #4 on: November 27, 2012, 03:48:36 pm »

I had mine do that it would just stop tracking out if no where turned out the antennas was broken I bout a long range one and same it didn't work.. so u sent it in and got a new one back free but I still had my warranty on it
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brushbusters
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« Reply #5 on: November 27, 2012, 04:45:22 pm »

How long will they warranty something? What's the return time on it?
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T-Bob Parker
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« Reply #6 on: November 27, 2012, 05:19:57 pm »

Those things are cool lil toys as long as your dogs don't hunt  too deep, I've done all the trouble shooting, sanded the antenna connetion point, put long range on handheld and the collars and they still won't do more than a mile most days.

I'm gonna have to get a wildlife unit as insurance.
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fonzie
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« Reply #7 on: November 27, 2012, 05:24:39 pm »

They come with a year.. I got mine back in a week
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Woodsnwetlands08
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« Reply #8 on: November 27, 2012, 05:31:05 pm »

My warranty is out on my. Has anybody had any experience with the double u dc40 collar upgrade as halfbreed posted? That seems like the route I am gonna take but would like to hear some input on them first.
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PLP
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« Reply #9 on: November 27, 2012, 08:48:45 pm »

Check the antenna connection. Best thing I've done was to disconnect the battery for 20 mins or so. Reconnect and clean/ tighten antanna connection.
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T-Bob Parker
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« Reply #10 on: November 27, 2012, 08:57:31 pm »

Check the antenna connection. Best thing I've done was to disconnect the battery for 20 mins or so. Reconnect and clean/ tighten antanna connection.

I'm almost positive it needs to be thirty minutes. You take the housing completely apart, disconnect the larger of the two white snap connecters then wait a full thirty minutes and put it all back together and charge it for a full 12 hours from what I was told and then it's a good idea to reset your handheld and add all collars back. They are in theory supposed to work like new again. After this.

Reset the handheld (220) by pushing enter map and power all at the same time i think.
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Lacy man
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« Reply #11 on: November 27, 2012, 09:12:16 pm »

I ll keep all this in mind if I have issues good info t bob
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brushbusters
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« Reply #12 on: November 28, 2012, 05:13:05 am »

Bueno
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buddylee
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« Reply #13 on: November 28, 2012, 05:16:15 am »

Have u updated ur software ?  They recommend that before u do anything. I had a similar problem 2 years ago and it ended up being my receiver.
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Woodsnwetlands08
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« Reply #14 on: November 28, 2012, 05:54:19 am »

Yes I have updated the collars and handheld.
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hogslayer6
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« Reply #15 on: November 30, 2012, 12:51:43 pm »

yea man just send me them dogs and dont worry about it!! LOL!
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brad s
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« Reply #16 on: November 30, 2012, 05:06:18 pm »

I was having issues with one of mine. And someone told me to run the battery completely down then charge it back it up. I tried it and it works fine now. May be coincidence idk
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