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olde sarge
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« on: June 16, 2009, 03:28:19 pm » |
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People,
Beware of this company and what seems to be a great deal on their knifes.
I ordered an OSS thinking that this was a reputable company and when I received the knife today I found that it has a 1/8' sweeping bend in the blade which was instantly obvious to my eyes. As an old machinist it just jumped out at me. I contacted them and got danced around until I told them I wanted to talk to the owner. Got the owner on the line and he proceded to tell me that I had not read his posted policy and I would have to pay for shipping and send it back and they would try to replace with a knife that was not defective. That they do not check their merchandise before shipping and were not responsible for a knife that Coldsteel manufactured defective. But would try to make amends but I was responsible for the additional shipping making a $67.00 knife now a $75.00 knife. A piss poor policy on their part I think and I learned a lesson the hard way. Please if you order on the internet make sure what the policies of the company you are dealing with are. It seems that most people are not as honest with their dealings as most of us are on here. Truely Buyer Beware. Done venting and I hope this may help others from being a fool like I was. John
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Hog stalker
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« Reply #1 on: June 17, 2009, 10:31:21 am » |
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It seems to me Sarge that not very many company's now days stand behind their product like they used to and I think it's because they are barely keepin their head abouve the water when it comes to makein a profit but loosein a customer is also looseing revanue that keep's their head up and alot of people and company's don't seem to under stand that aspect... Just my two cent's
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